Charlies Child Care - Childminding services in Kings Hill Kent


Charlies Child Care
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My Child Care Policies


My Childcare Policies & Service Statements

I am a Registered with Ofsted, my Registration number is EY304554, I can care for no more than 5 children under 8 years, of these, not more than 2 may be under 5 years, and of these, not more than one under the age of 1 at any one time.

I also do not provide overnight care.



I have also gained many years experience in a nursery environment.
Open Hours 7.15am – 6.30pm
Monday – Friday Closed Saturday & Sunday

Relevant child care training:
 
  • Paediatric First Aid Qualified
  • Child Protection Awareness Training
  • NVQ Level 2 & 3 in Childcare & Education (3 year course)
  • Cache Level 3 in Childminding Practice.
  • Qualified Support Childminder.
  • Qualified Network Community Childminder.
  • Experience with working for the Social Services caring for terminally ill & disabled children,
  • Nannied for two years for a family, caring for their new born baby & 2 year old daughter.


Child care fees

Hourly Rate - £4.75 per hour (7.30am – 6.30pm)

Late Fees - £6.00 per hour (or part hour)

Child/Parent’s Sickness/Absence – Full Fee

Childminder Sickness – No fee

Child/Parent occasional days off – Full Fee

Childminder occasional days off – No Charge

Childminders Holiday – No Charge

Child/Parents Holiday –No Charge (only charge in the school holidays, when I actually care for the child)


Health & Hygiene

I ensure that the working place has a high standard of cleanliness to prevent the spread of infection. I encourage the children to wash their hands, not to share cups or beakers; I also make sure the toys are kept to a certain standard.

Safety

As a Registered Childminder I promote safety within my environment and make sure I have taken the correct precautions to avoid accidents. Children in my care are supervised at all time within my sight or sound!

All accidents & incidents are recorded, I carry out my own risk assessment on a regular basis, toys & equipment are regularly checked. I have the appropriate cover of vehicle insurance which allows the children to go on outings with me and my public liability insurance covers all children whilst in my care.

I provide a cot for sleeping babies, and a mattress for other sleeping children.I hold a valid Paediatric First Aid Certificate.

Before a child is due to start, the parent/s would have filled out many permission slips:

  • Permission to apply suncream
  • Permission to them in my vehicle
  • Permission to take photos
  • Permission to administer certain medicines
  • Permission to seek emergency Medical assistance
  • I also would have all necessary details on every child in a secure folder.
  • I keep all the children's parents phone numbers in my bag & in my phone, in case I need them whilst out.

 

 

Working in Partnership with Parents

Before a child starts, an NCMA contract is completed, this sets out the expectations of both parties as to the care and business arrangements. Any concerns I have with the child/children would be discussed with parents, and if parents have any concerns I am always happy to listen & discuss.

I am happy for parents to call me during the day if they have any worries or if they just want to see how their child is.

 

 

 Escape Routes

Downstairs
 

  • The front door
  • The back door
  • Out through the garden
  • Or out any downstairs window

 

Escape Route upstairs

Out of my daughters bedroom which is at the front of the house, onto the porch and down to the ground, prior to this I would have thrown all my bedding and mattress down.

The steps I would take, in the event of an emergency.

I have a book on each child which is the kitchen cupboard, the book contains what they have eaten, and on the back page important numbers in case I cannot get to their files in time. I would collect both children's book & files if possible, then take all children outside to call for an ambulance, then notify parents on route to advice of situation.

 

Emergency Plan

I have all the important numbers I need:
 

  • Either in my mobile
  • Diary
  • In the childrens individual files

 

So which ever is easiest to get to in an emergency.

The important numbers I have are:

  • Mum & Dads (home & work)
  • Childrens GP
  • Emergency Contact numbers (if I cannot get hold of mum & dad)
  • My GP

The children's files are best to take with me if I need to take them to hospital, as it has info on them, and a consent letter for emergency treatment.

 

 

Child Protection

Children I care for are under my supervision the majority of the time, to meet the National Standards of today…..

I do have to……..

Keep written & accurate records of any accidents or incidents that happen whilst the children are with me, and in my care. These written records the parents have to sign. All my records are kept confidential in a file. If I notice any marks or bruises I will log them if they become regular, but as we all know children do get bumps so if a child turns up to me with bumps, marks, cuts I will bring it to the parents attention, just to make them aware.

Any MAJOR concern I would contact the child protection team on 08458 247247 (24 hours) or 01622 694856 for advice.

 

Equal Opportunities

My policy is to treat each child as an individual and with equal concern.

 

  • Take into account each Child's age and stage of development, gender, ethnicity, home language and disability.
  • Encourage the children to develop a sense of their own identity & culture.
  • Help learn about cultures different from our own, and develop positive attitudes towards people who are different.
     

To make sure all this happens I ensure all my children have access to developmental appropriate range of toys & activities.

 


Settling In

Depending on the age of the child, I would invite the child around prior to starting for dinner or lunch with or without mum & dad.

Childs Departure

Children in my care are only to be released from my care to the individuals named by the parents in writing.
 
  • I would like to meet every person that may collect the child, or at least see a good photo.
  • I will use emergency passwords, in case it was a last minute change.
  • I will ensure all my records are kept up to date with all the important numbers.

 

Non Collection of a child

If a child has not been collected, say half an hour after pick-up time, and I cannot contact the parents, I would check the Childs record forms and start ringing the next contact.

 

Behaviour Management

Unwanted behaviour would be dealt with in a positive way.

As Childminders we never:
 
  • Slap
  • Smack
  • Bite
  • Shake
  • Or humiliate a child.

 

I give praise and encouragement especially when a child lives to expectations. I respond to unwanted behaviour appropriately, according to the childs age and level of understanding.

We have time out for excited children, which is time to rest and calm down.

For younger children sometimes distracting them is a good divert, it is important to have the relevant toys that are age, stage related, to avoid boredom.

If at any time I thought the behaviour was becoming a challenge, I would have kept a diary note and recorded it, and would discuss it with parents.

 

 Sick children

If a child becomes sick in my care I would contact the parent to make them aware, depending on the illness would depend whether I require the child to be collected, this would be discussed.
 

  • I have a fully stocked First Aid Box.
  • I would have had written permission to either administer medicine or seek medical advise.
  • All discussions & written comments would be confidential.

 

 

Special Needs

Some special needs children have difficulties or disabilities, this can make a difference in their development such as communicating with others, physicals skills, learning and their behaviour. It is important that these needs are identified, if I had any concerns I would raise this with the parents, and discuss the support that maybe needed to promote the child's development.


Non-Smoking

I have a no smoking policy which is enforced 24/7


Accidents

On the premises I hold an accident Book, any knock, bump or graze goes in this book, so when the parent arrives to collect they get to see this and keep a copy of the logged accident/incident, if I feel the accident is more severe i.e. a bang to the head, I would call mum or dad to notify.

If it was extremely serious I would dial 999 and call either parent on route to the hospital, taking all information with me on the child. I am also First Aid Qualified to deal with many situations that may arise.

 

Confidentiality

I hold a file on each child, all information is keep confidential from other parents and stored away from the children.

*I have a duty of care to protect the child from significant harm, this will always override to requirement for confidentiality*


Health & Diet

I pride myself in my home-cooked food ensuring all my children get a good balanced diet, I provide breakfast, lunch & dinner, and healthy snacks in-between such as fruit. I am happy to adapt to certain dietary requirements. Children are offered & encouraged to drink regularly through the day.

*it is the parents duty to inform me of any allergies the child may have*

 

Complaints Policy

If any parent feels unhappy with anything at all, I would like them to discuss it with me first, in case I can resolve the situation.

If you feel totally unhappy with the practice you can call the Ofsted Helpline on 0845 6404040.

If you feel you would like to put it in writing, then contact:

South Region
Freshford House
Redcliffe Way
Bristol
BS1 6LX

Email : enquires@ofsted.gov.uk

 

Read more: Building better children’s services: Concerns and complaints about
childcare providers


Charlies Child Care has a complaints file on the premises, which I show to all new parents, it gives you more in depth advice. If you have concerns, enclosed in the ‘Parents Information Packs’ is a very informative section for you to keep.




Please contact me with any questions or requirements.
Charlotte Barton

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